Terms and conditions of use

Our company reserves, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting the order, to those customers who result: with unpaid, refused parcels, empty orders or with previous problems.

Terms of use

Our company is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published in the also for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to our company.

Technical information

The technical information entered on the website is obtained from the information published by the manufacturers of the goods included in our catalog. Our company, therefore, reserves the right to modify / adapt the technical and dimensional information of the products in the catalog, based on what will be communicated by the manufacturers, even without any prior notice.

Product Availability

The product catalog published on the site may change without notice, since access and the possibility of placing orders online, change the availability of the product in real time, does not guarantee the certainty of assigning the goods ordered.

Risk and ownership

The goods are always shipped at the buyer's risk.
Upon delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancy, the same must be reported on the same accompanying document and confirmed, within seven days by fax or registered mail to our address.
Even in the presence of intact packaging, the gears must be verified within seven days of receipt. Any hidden anomalies must be reported in writing by fax or registered letter with return receipt. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.


Orders are accepted only and exclusively through the Internet (online). The customer who sends the order via the Internet will receive, at the end of the procedure, a confirmation communication from the order, or by e-mail (E-mail), with the indication of the relative order number; if, after sending the order, the order number does not appear (after a few minutes), the proposal will be considered as not accepted, for all legal purposes, even if for accounting, administrative or administrative reasons for lack of product.


All prices entered on the site, in the relevant column, are to be understood as prices including VAT. Prices can be changed at any time, without notice.


Any discount coupons cannot be combined in the same order.

Right of withdrawal

E-Tactical Store recognizes the right of withdrawal as required by current legislation D. Lgsl. 206/2005. The useful term to avail of this right is 14 calendar days from the receipt of the goods within which the Customer is required to communicate it by registered letter with return receipt to the address:

Str. Acque Alte, 135
04100 Borgo Podgora (LT) - Italy
Telephone : +39 331 7502815
P.I.V.A. 02995700594

In the letter requesting to exercise the right of withdrawal, it is necessary to indicate the details of a bank account in the name of the customer who has concluded the order to proceed with the refund of the amount due.

To avail of the right of withdrawal it is necessary that:
1. the Customer expresses his will to exercise the right of withdrawal in the manner described above;
2. the purchased good is intact and returned in its original packaging, complete in all its parts (including any documentation and accessory equipment: instruction manuals, etc ...). Return costs are charged to the customer himself.

Once the goods have arrived at the Seller's warehouse, they will be examined to assess any damage or tampering not caused by transport.

After checking the integrity of the goods, the refund will be made by bank transfer or via PayPal no later than 14 days from receipt of the returned goods.

The Seller will refund the amount paid by you, except the costs of the first delivery.

If you have any doubts or questions you can contact us through the following contact details: 

- Telephone: +39 331 7502815 (lun-ven 9:00-19:00 / 9:00-14:00)

- Email: etacticalcommerce@gmail.com